Saved card details will never be shared with third parties and will only be used to process your order, using our payment partner's systems .Additionally we may also obtain information as a result of authentication or identity checks. We ask for your email and your phone number. These details allow us to process your order and to let you know the status of your order.
Users of crossealley.com will only have their name and email address processed in order to provide the service and respond to any complaints or otherwise where required by law on in connection with any legal proceedings or dispute.
We will also use your details to fulfill and deliver your orders and manage your account. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Your personal information may also be shared with our Retail boutiques in order to deliver an integrated service within Crosse Alley Brand. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.
We may also use your personal information to send you marketing updates. If you do not want us to send you any marketing updates, kindly email us or write to us for but your preferences. We do not sell your details to third party marketing companies.
We do collate information about site traffic, sales, wish lists, and other commercial information which we may pass on to third parties but this information does not include any information which can identify you personally.
Finally,we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs.
When you register with us, you will be given the option to our regular update service which will send you: Direct mail alerts for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest, and one-off marketing promotions. Such alerts may include marketing information about crossealley.com and Crosse Alley brand in general.
We do not sell or pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by Crosse Alley.
To opt out or unsubscribe from or direct mail service or updates, please contact crossealley.com by email at firstname.lastname@example.org.
If for any reason you are concerned that the personal information held by crossealley.com is not correct, please contact crossealley.com by email at email@example.com
If you wish to modify your billing or shipping address while your last order is still being processed, please contact us by email at firstname.lastname@example.org .We will amend your personal details on your behalf.